Get the most out of your reference information systems and technology! Reference Services and Media meets the information challenges that overwhelm and assist u

Here is a succinct update on school library reference services for the busy practitioner or student. Exploring the state and state-of-the-art of school library

The rise of social media technologies has created new ways to seek and share information for millions of users worldwide, but also has presented new challenges

Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years’ experience as a reference libra

This revised and updated sixth edition of Reference and Information Services continues the book's rich tradition, covering all phases of reference and informati