Quality Management in the Nonprofit World
| Author | : Larry Kennedy |
| Publisher | : Jossey-Bass |
| Total Pages | : 208 |
| Release | : 1991-05-06 |
| ISBN-10 | : UCSC:32106009658771 |
| ISBN-13 | : |
| Rating | : 4/5 (71 Downloads) |
Download or read book Quality Management in the Nonprofit World written by Larry Kennedy and published by Jossey-Bass. This book was released on 1991-05-06 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Foreword PrefaceThe Author 1. The Benefits of Quality Management: Maximum Service and Financial Freedom 2. Quality Defined: Fulfilling Client, Community, and Contributor Requirements 3. The System of Quality: Finding and Eliminating the Causes of Problems 4. Setting Standards for Quality: Achieving the Priorities of Compassion and Performance 5. Quality and Entrepreneurship: The Marketing Edge 6. The Psychology of Quality: Eliminating the Obstacles to Improvement 7. Quality Management: A Lifestyle for the Long Run 8. The Quality Crusade: A Strategy for Implementing Change.
