In this step by step guide, former Management Consultant and change management expert Theodore Panagacos walks you through the entire discipline of Business Pro
Baffled by repeated mistakes in your department? Want to focus your employees' limited time on more valuable work? The answer to these challenges and more is bu
Business process management is usually treated from two different perspectives: business administration and computer science. While business administration prof
Too few standard procedures within an organization and inefficiency will inevitably ensue. But too many, and creativity is stifled. This catch-22 is enough to m
This textbook provides organisational leadership with an understanding of business process management and its benefits to an organisation. It provides a practic