An easy to follow, example-based guide introducing you to the world of user experience design through the author's real world experiences Whether you are lookin

Master the craft of game design so you can create that elusive combination of challenge, competition, and interaction that players seek. This design workshop be

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the qu

If you want to get ahead in this new era of interaction design, this is the reference you need. Nintendo's Wii and Apple's iPhone and iPod Touch have made gestu

Today's web sites and intranets are larger, more valuable, and more complex than ever before, and their users are busier and less forgiving. Designers, informat