The Human Touch
| Author | : Philippa Thomas |
| Publisher | : BCS, The Chartered Institute |
| Total Pages | : 256 |
| Release | : 2012-12-15 |
| ISBN-10 | : 9781780171371 |
| ISBN-13 | : 1780171374 |
| Rating | : 4/5 (71 Downloads) |
Book Synopsis The Human Touch by : Philippa Thomas
Download or read book The Human Touch written by Philippa Thomas and published by BCS, The Chartered Institute. This book was released on 2012-12-15 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.
