The Call Center Dictionary
Author | : Madeline Bodin |
Publisher | : CRC Press |
Total Pages | : 234 |
Release | : 2002-01-03 |
ISBN-10 | : 9781578200955 |
ISBN-13 | : 1578200954 |
Rating | : 4/5 (55 Downloads) |
Book Synopsis The Call Center Dictionary by : Madeline Bodin
Download or read book The Call Center Dictionary written by Madeline Bodin and published by CRC Press. This book was released on 2002-01-03 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,