This book examines the nature of service design and service thinking in healthcare and hospital management. By adopting both a service-based provider perspectiv

This book offers an overview of service design practices for healthcare and hospital management. It explores how these practices can help to generate innovation

This book offers basic knowledge on Design Thinking as a method, process and philosophy. It presents thoughtful Design Thinking case examples and tools for nurs

This book demonstrates how to successfully manage and lead healthcare institutions by employing the logic of business model innovation to gain competitive advan

Applying the principles of human-centered design to real-world health care challenges, from drug packaging to early detection of breast cancer. This book makes