This book is designed to guide aspirants and beginners in the field of Mass Communication, especially those who are contemplating a professional career after th

This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and ser

This book adds to the discussion from Volume 1 by providing insights and stimulating new thinking about the changing nature of services and marketing, service w

The proceeding presents best selected papers presented at 5th International Conference on Smart Computing and Informatics (SCI 2021), held at Department of Comp

New York Times bestseller! "Few are better positioned to illuminate the vagaries of this transformation than Galloway, a tech entrepreneur, author and professor