How do you accurately and effectively measure return on investment (ROI) in training and performance improvement? Measuring ROI in Learning & Development, a new
The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performan
A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changi
How to Measure Training Results presents practical tools for collecting and measuring six types of data critical to an overall evaluatin of training. This timel