As governments worldwide are entering the digital age, there are increasing expectations from citizens and stakeholders for a more responsive, efficient, and op

An examination of how information technology (IT) can be used in public administration, Information and Communication Technologies in Public Administration: Inn

In every part of the world information and technology are changing society and challenging the structures, roles, and management of traditional government insti

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This book includes 15 works by scientists of the Eurasian region, which reveal the various stages of the life cycle of digital transformation The creation of va