This new textbook provides a complete study of human resource management from the perspective of management and operation in a hospitality environment. The hosp

This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the

This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business et

An integrated look at HRM policies and practices in the tourism and hospitality industries A comprehensive contextualisation of the nature of the industries, th

This fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism indust