The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively

This book focuses on the implementation of digital strategies in the public sectors in the US, Mexico, Brazil, India and Germany. The case studies presented exa

The application of digital information and communication technologies (ICTs) to reform governmental structures, politics, and public administration is widely an

This book considers the opportunities and challenges of harnessing digital technologies for improved public services and governance. It focuses on the challenge

Twenty-first century governments must keep pace with the expectations of their citizens and deliver on the promise of the digital age. Data-driven approaches ar