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The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively
Digital Government
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This book focuses on the implementation of digital strategies in the public sectors in the US, Mexico, Brazil, India and Germany. The case studies presented exa
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The application of digital information and communication technologies (ICTs) to reform governmental structures, politics, and public administration is widely an
How Can Digital Technologies Improve Public Services and Governance?
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This book considers the opportunities and challenges of harnessing digital technologies for improved public services and governance. It focuses on the challenge
The Path to Becoming a Data-Driven Public Sector
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Twenty-first century governments must keep pace with the expectations of their citizens and deliver on the promise of the digital age. Data-driven approaches ar