Empowering Workers and Clients for Organizational Change teaches students to effectively engage in organizational change at the service delivery level ... The c

It's the new normal. Now all of your employees are Twittering away and friending clients on Facebook. Not to mention customers--who feel obligated to update you

"Human service organizations are faced with environments of volatility, uncertainty, complexity, and ambiguity. The COVID-19 pandemic, other healthcare challeng

This is the first textbook to address the specific but polymorphous needs of women of color. With the help of guest authors, Gutierrez and Lewis provide an exce

This new handbook builds on The Handbook of Community Movements and Local Organizations published in 2007, and is the only resource defining the field of study