This textbook reviews and systematically presents the use of the Internet in public administration and politics. Further, it employs a process-oriented layer mo

The reference book reviews and presents systematically the use of Internet in administration and politics. A process-oriented layer model defines the options of

In the 1990s, many governments began to use information and communications technologies, especially Internet applications, to improve the efficiency and economy

Inhaltsangabe:Abstract: Research on electronic democracy is still limited to a number of institutions, researchers and academics. Nevertheless, interest in the

This book constitutes the proceedings of the 19th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2020, held in Linköping, Sweden, in Augus