As firefighters, even how we answer the phone or the door makes a first and lasting impression on the public and the community we serve. Author Jason Hoevelmann

This new IFSTA manual details the training required of Company Officers according to NFPA® 1021, Standard for Fire Officer Professional Qualifications, 2014 Ed

The third edition of Legal Considerations for Fire & Emergency Services is a reader-friendly guide to the challenging legal issues that firefighters and emergen

Dr. Fleming's new book -- drawing from an array of business and administrative disciplines -- provides a solid conceptual foundation for understanding, meeting,

The third edition of Fire Department Incident Safety Officer has been thoroughly updated to cover the latest trends, information, and best-practices needed by c