This essential guide offers a detailed framework for assessing communication processes within an organization and using the results to develop improved organiza

Surveying a wide variety of disciplines, this fully-revised 7th edition offers a sophisticated and engaging treatment of the rapidly expanding field of organiza

Organizational communication as a field of study has grown tremendously over the past thirty years. This growth is characterized by the development and applicat

Designed as a handbook, this text provides media, speech (public speaking, interpersonal, small group, and organizational communication), and theatre educators

Calls for performance measures and metrics sound good, but public sector organizations often lack the tools required to assess the organization as a whole and c