How do you ensure that what you write gets read, understood and acted upon? The Writing Skills Pocketbook describes a 3-phase approach to planning, preparing an

Practical tips, tools and techniques to ensure you identify the real issues and make balanced choices that add value.

This is a guide to freelance proofreading and copy-editing, with examples of proof correction marks and exercises with corrections supplied.

tips tools and techniques to help recognise common mistakes and become a purposeful listner

Practical and concise, this is the essential guide to writing effective reports. It shows students how to tailor report structures and conventions to different