Tourism, the worlds fastest growing industry, is now entering a more mature phase. During the 1970s and 1980s mass tourism, with its rigid, standardized package

We have been witnessing huge competition among the organisations in the business world. Companies, NGO's and governments are looking for innovative ways to comp

This book features a collection of high-quality research papers presented at the International Conference on Tourism, Technology & Systems (ICOTTS 2020), held a

This book has been written against the backdrop of the international financial crisis. The current figures illustrate the negative effects an international econ

Drawing together some of the leading authors in tourism, this text provides state-of-the-art reviews of research in fields of tourism. The text also revisits cl