Containing practical guidance for anyone (such as program managers) who need to run meetings more effectively, this book describes how to gain productivity, pro

Containing practical guidance for anyone (such as program managers) who need to present more effectively, this book describes the techniques for preparing inclu

Meetings are an everyday occurrence in organizations of all kinds, but they don't always accomplish the purposes for which they were intended, and they often ar

This book explains how an organization can measure and manage performance with the Balanced Scorecard methodology. It provides extensive background on performan