Uncommon Service

Uncommon Service
Author :
Publisher : Harvard Business Press
Total Pages : 262
Release :
ISBN-10 : 9781422133316
ISBN-13 : 1422133311
Rating : 4/5 (16 Downloads)

Book Synopsis Uncommon Service by : Frances X. Frei

Download or read book Uncommon Service written by Frances X. Frei and published by Harvard Business Press. This book was released on 2012 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.


Uncommon Service Related Books

Uncommon Service
Language: en
Pages: 262
Authors: Frances X. Frei
Categories: Customer relations
Type: BOOK - Published: 2012 - Publisher: Harvard Business Press

DOWNLOAD EBOOK

Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer managemen
Good Services
Language: en
Pages: 0
Authors: Louise Downe
Categories: Business & Economics
Type: BOOK - Published: 2020-03-03 - Publisher: BIS Publishers

DOWNLOAD EBOOK

Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first bo
The Best Service is No Service
Language: en
Pages: 341
Authors: Bill Price
Categories: Business & Economics
Type: BOOK - Published: 2011-09-14 - Publisher: John Wiley & Sons

DOWNLOAD EBOOK

In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wr
Strategic Customer Service
Language: en
Pages: 274
Authors: John A. GOODMAN
Categories: Business & Economics
Type: BOOK - Published: 2009-05-13 - Publisher: AMACOM Div American Mgmt Assn

DOWNLOAD EBOOK

The success of any organization depends on high-quality customer service. But for companies that strategically align customer service with their overall corpora
The Best NOC and Service Desk Operations BOOK EVER!
Language: en
Pages: 486
Authors: Erick Simpson
Categories: Business & Economics
Type: BOOK - Published: 2009-10-01 - Publisher:

DOWNLOAD EBOOK

The fourth publication in MSP University's bestselling Managed Services series reveals how to build, staff, and maintain a NOC and Service Desk effectively and