This book covers all the major aspects of change management for those working in public sector and not-for-profit organisations. It summarises key theories and
Strategic management is widely seen as essential to the public services, leading to better performance and better outcomes for the public. In fact, the private
This practical book is designed specifically for managers in public organizations. It meets a pressing need for concise, up-to-date information on the latest de
Forming part of the Understanding Organizational Change series, Managing Organizational Change in Public Services focuses on the organizational dimension of cha
The ability to manage change-management processes depends on individual skills and organisational culture. These skills have to be increased and practiced; in t