In The Six Conversations of a Brilliant Manager, Alan J. Sears distils over 20 years' experience as a management consultant and coach into six simple conversati

In The Six Conversations of a Brilliant Manager, Alan J. Sears distils over 20 years' experience as a management consultant and coach into six simple conversati

Whether youre a new or seasoned manager, youve probably been overwhelmed by unspoken employee expectations and human resources processes. It can be easy to igno

Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated fo

When a person goes to the boss with a problem and the boss agrees to do something about it, the monkey is off his back and onto the boss's. How can managers avo