Most organizations spend much of their effort on the start of the value creation process: namely, creating a strategy, developing new products or services, and

The increasing popularity of online shopping makes Internet retailing a megatrend that cannot be ignored. The collaboration of two co-authors bringing academic

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Omni-Channel Retail and the Supply Chain The days of going to the local department store to buy a television, view the options available, and make a purchase no

This volume of three books presents recent advances in modelling, planning and evaluating city logistics for sustainable and liveable cities based on the applic