Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer managemen

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Bestselling authors and cohosts of the TED podcast Fixable, Frances Frei and Anne Morriss reinvent the playbook for how to lead change—with a radical approach

The book that started the Techlash. A stinging polemic that traces the destructive monopolization of the Internet by Google, Facebook and Amazon, and that propo

QUICK FIX—the second installment of LINDA GRIMES's original urban fantasy series starring human chameleon Ciel Halligan. Ciel Halligan, an aura adaptor with a