New ways of managing conflict are important features of work & employment in organizations. World's leading scholars examine range of innovative alternative dis

Introduction to Business covers the scope and sequence of most introductory business courses. The book provides detailed explanations in the context of core the

This open access book opens up the black box of mediation in collective conflicts through the analyses and comparisons of various systems. Mediation and related

This book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in orga