An organization’s workforce is arguably the greatest asset of any organization, and tourism and hospitality is an extremely labor-intensive industry. This vol

Human resource departments have been a crucial part of business practices for decades and particularly in modern times as professionals deal with multigeneratio

The tourism industry, of which the hospitality industry is the core element, is one of the largest and the fastest growing industries world-wide. According to W

The tourism sector has been deeply affected particularly in economic terms by the COVID-19 pandemic. This crisis has led to new practices and radical changes. S

This timely book is one of the first of its kind to consider contemporary issues such as skills shortages, labour turnover and training, as well as changes in e