Introduction to Healthcare Quality Management, Second Edition, explains the basic principles and techniques of quality management in healthcare. This second edi

Introduction to Health Care Quality explores the issues of quality management in today's health care environment, and provides clear guidance on new and perenni

In today’s challenging health care environment, health care organizations are faced with improving patient outcomes, redesigning business processes, and execu

For decades, the essential principles of healthcare quality management measurement, assessment, and improvement have remained the same. The ongoing shift to val

Healthcare Quality Management: A Case Study Approach is the first comprehensive case-based text combining essential quality management knowledge with real-world