Veteran Sunday Times war correspondent, Marie Colvin was killed in February 2012 when covering the uprising in Syria. On the Front Line is an Orwell Special Pri
In this horizon-expanding, spirit-lifting, heart-warming book Mark Greene serves up a liberating view of how God can and does work in and through us in our dail
The importance of customer service is widely emphasized in business today. This book offers the first comprehensive analysis of the organization and dynamics of
Sir Basil Clarke was a courageous and intrepid First World War newspaper correspondent. In late 1914 he defied a ban on reporters by living as an 'outlaw' in Du
Front-line employees who deal directly with customers are the face of any organization. Not only do they have the most impact on how a brand is perceived, but t