An EPSS is a software context that integrates the support needed to perform a job task--information, software, and expert advice--with the actual job task or ta

ePortfolio Performance Support Systems: Constructing, Presenting, and Assessing Portfolios addresses theories and practices advanced by some of the most innovat

Real Learning Happens as You Work! Implement performance support to increase and accelerate employee performance. “It is a book that will become dog-eared fro

Despite ubiquitous powerful technologies such as networked computers, global positioning systems, and cell phones; human failures in decision-making and perform