"This book lays the theoretical foundations for understanding e-services as well as provide real life cases of e-services"--Provided by publisher.

"This book offers insights into issues, challenges, and solutions related to the successful application and management aspects of electronic business, providing

As organizations are competing globally in this new millennium, the effective deployment and exploitation of IT will create the difference between those that ar

With the increasing reliance on digital means to transact goods that are retail and communication based, e-services continue to develop as key applications for