This book provides key strategic principles and best practices to guide the design and implementation of digital government strategies. It provides a series of
This study assesses the evolution, achievements and challenges in the design and implementation of digital government strategies in Chile since 2004. It aims to
This review explores how Panama can enhance and harness digital government to achieve broader strategic goals at both national and local levels. It looks at ins
Digital Government in Mexico discusses and assesses the efforts of the Mexican Government to build a stronger system of digital government under the Coordinatio
"Organisations that grew up on the web have changed our attitude to the services we rely on every day. We expect them to work, be simple, cheap or free. They ha