More than 500 different airlines with over five aircraft with more than 19 seats are covered in this book. They are listed alphabetically under their respective

An airline has over 50 different brand touchpoints at which it can choose to operate exactly as it has in the past or to exceed expectations at each step and be

In his career as a journalist and one of India’s top entrepreneurs, Raghav Bahl has often faced a barrage of questions from visiting businesspeople bewildered

Includes coverage of the new types which have come into service such as the Airbus A330 and Boeing 777. It also looks at which famous names have quietly gone ou